@article{Cramton01, title = {The Mutual Knowledge Problem and Its Consequences for Dispersed Collaboration}, author = {Catherine Durnell Cramton}, journal = {Organization Science}, volume = {12}, number = {3}, pages = {346--371}, year = {2001}, annote = {Study of 6-person teams distributed across three continents. Five types of ``failures of mutual knowledge'': ``failure to communicate and retain contextual information, unevenly distributed information, difficulty communicating and understanding the salience of information, differences in speed of access to information, and difficulty interpreting the meaning of silence.''}, URL = {http://www-personal.si.umich.edu/~ejrader/fieldprelim/papers/p346-cramton.pdf} } @book{Clark96, author = {Herbert H. Clark}, title = {Using Language}, publisher = {Cambridge University Press}, year = 1996, isbn = 0521561582, annote = {The big Common Ground guy. Especially useful: p. 49, ``what the participants take to be common ground in a joint activity falls into three main parts -- what the presupposed on entering the activity, the current state of the activity, and the public events that led up to the current state. Each of these parts divides further into the information that is officially part of the joint activity and the information that isn't.'' Common ground is often represented by some external representation, like a chess board. Chapter 4 is entirely on common ground, including various representations. Common ground is justified by a shared basis (``a joint perceptual experience or a joint action.'')} } @article{Clark86, author = {H. Clark and D. Wilkes-Gibbs}, year = {1986}, title = {Referring as a collaborative process}, journal = {Cognition}, volume = {22}, number = {1}, pages = {1--39}, annote = {Participants repair, expand on, or replace a noun phrase until they reach a version they mutually accept. Excellent table on mutual acceptance as a recursive process, p. 25.}, URL = {http://www-psych.stanford.edu/~herb/1980s/Clark.Wilkes-Gibbs.86.pdf} } @article{Issacs87, author = {Ellen A. Issacs and Herbert H. Clark}, title = {References in Conversation Between Experts and Novices}, journal = {Journal of Experimental Psychology: General}, year = {1987}, volume = {116}, number = {1}, pages = {26--37}, annote = {As novices and experts talk with each other while completing a task, they assess each other's level of expertise and adjust their descriptions accordingly.}, URL = {http://www-psych.stanford.edu/~herb/1980s/Isaacs.Clark.87.pdf} } @article{Cramton01, title = {The Mutual Knowledge Problem and Its Consequences for Dispersed Collaboration}, author = {Catherine Durnell Cramton}, journal = {Organization Science}, volume = {12}, number = {3}, pages = {346--371}, year = {2001}, annote = {Study of 6-person teams distributed across three continents. Five types of ``failures of mutual knowledge'': ``failure to communicate and retain contextual information, unevenly distributed information, difficulty communicating and understanding the salience of information, differences in speed of access to information, and difficulty interpreting the meaning of silence.''}, URL = {http://www-personal.si.umich.edu/~ejrader/fieldprelim/papers/p346-cramton.pdf} @incollection{Krauss96, author = {R. M. Krauss and Susan R. Fussell}, title = {Social psychological models of interpersonal communication}, editor = {E. T. Higgins and A. Kruglanski}, booktitle = {Social psychology: Handbook of basic principles}, publisher = {Guilford Press}, pages = {655--701}, year = {1996}, annote = {Describes four major approaches to the study of communication (CG is not set apart, but integrated throughout in the last two theories.}, URL = {http://www.cs.cmu.edu/\%7esfussell/pubs/Manuscripts/Comm_Models.pdf} } @article{Clark04, author = {Herbert H. Clark and Meredyth A. Krych}, title = {Speaking while monitoring addressees for understanding}, journal = {Journal of Memory and Language}, publisher = {Elsevier}, year = {2004}, volume = {50}, pages = {62--81}, annote = {Levels of action. How people monitor their addressees, including how they watch their partners and the areas around their partners as well as how they use gestural acts.}, URL = {http://www-psych.stanford.edu/~herb/2000s/Clark.Krych.04.pdf} } @inproceedings{Sellen92, author = {Abigail J. Sellen}, year = {1992}, title = {Speech Patterns in Video-Mediated Conversations}, booktitle = {Proceedings of the 1992 SIGCHI Conference on Human Factors in Computing Systems (CHI 1992)}, publisher = {ACM}, pages = {49--59}, annote = {Video teleconferencing system. Some discussion of directional gaze cues.}, URL = {https://research.microsoft.com/~asellen/publications/speech\%20patterns\%2092.pdf} } @article{Kraut03, author = {Robert E. Kraut and Susan R. Fussell and Jane Siegel}, title = {Visual Information as a Conversational Resource in Collaborative Physical Tasks}, journal = {Human-Computer Interaction}, year = {2003}, volume = {18}, pages = {13--49}, annote = {Bicycle repair task - situational awareness, conversational grounding. Sources of viual information.}, URL = {http://www.cs.cmu.edu/\%7esfussell/pubs/Manuscripts/p13_s.pdf} } @article{Gergle04, author = {Darren Gergle and Robert E. Kraut and Susan R. Fussell}, title = {Language Efficiency and Visual Technology: Minimizing Collaborative Effort with Visual Information}, journal = {Journal of Language and Social Psychology}, volume = {23}, number = {4}, month = {December}, year = {2004}, pages = {491--517}, annote = {How visual information can make collaboration more efficient. Participants complete a puzzle without a shared visual space, shared space with immediately updated visual information, shared space with delayed visual updating.} URL = {http://www.cs.cmu.edu/\%7esfussell/pubs/Manuscripts/JLSP_Gergle\%20proofs.pdf} } @article{Brennan95, author = {Susan E. Brennan and Eric A. Hulteen}, year = {1995}, title = {Interaction and feedback in a spoken language system: A theoretical framework}, journal = {Knowledge-Based Systems}, volume = {8}, issue = {2--3}, pages = {143--151}, annote = {Use a Bayes net to power a receptionist. Use four levels of uncertainty and focus on quantifying uncertainty; receptionist can take an action to ask for information if uncertainty is too high (collaborative resolution of uncertainty "captures grounding behavior"). FIXME: refs for Bayes nets in other user modeling apps}, URL = {http://www.psychology.stonybrook.edu/sbrennan-/papers/brenhult.pdf} } @inproceedings{Paek99, author = {Tim Paek and Eric Horvitz}, year = {1999}, title = {Uncertainty, utility, and misunderstanding: A decision-theoretic perspective on grounding in conversational systems}, booktitle = {Psychological models of communication in collaborative systems: Papers from the AAAI Fall Symposium, November 5-7, North Falmouth, Massachusetts}, pages = {85--92}, annote = {Trying to create a systematic way of providing feedback to a user. Telephone dialing system provides both negative and positive evidence to the user based on the state the system is in. Amount of feedback changes based on adjusting a "grounding criterion" - initially the system provides a high level of feedback; less feedback will be provided if interactions progress smoothly. Both this and Brennan95 show examples of how some aspect of common ground theory was isolated, modeled, and then a software system was able to change its behavior based on interactions with a user.}, URL = {http://research.microsoft.com/adapt/conversation/Papers/grounding.pdf} } @inproceedings{Kiesler05, author = {Sara Kiesler}, title = {Fostering Common Ground in Human-Robot Interaction}, booktitle = {Proceedings of the IEEE International Workshop on Robots and Human Interactive Communication (RO-MAN)}, year = {2005}, location = {Nashville, Tennessee, USA}, pages = {729--734}, annote = { }, URL = {http://ieeexplore.ieee.org/xpls/abs_all.jsp?arnumber=1513866} } @inproceedings{Powers05, author = { Aaron Powers and Adam D. I. Kramer and Shirlene Lim and Jean Kuo and S. Lee and Sara Kiesler }, title = {Eliciting Information from People with a Gendered Humanoid Robot}, booktitle = {Proceedings of the IEEE International Workshop on Robots and Human Interactive Communication (RO-MAN)}, year = {2005}, location = {Nashville, Tennessee, USA}, pages = {158--163}, URL = {http://www.aaronpowers.com/PowersEtAlRoman2005.pdf} annote = { } } @inproceedings{Torrey06, author = {Cristen Torrey and Aaron Powers and Matthew Marge and Susan R. Fussell and Sara Kiesler}, title = {Effects of Adaptive Robot Dialogue on Information Exchange and Social Relations}, booktitle = {Proceedings of the First Annual Conference on Human-Robot Interaction}, month = {March}, year = {2006}, publisher = {ACM}, pages = {126--133}, URL = {http://www.aaronpowers.com/TorreyEtAl_AdaptiveDialogue_HRI2006.pdf} } @article{Severinson03, author = {Kerstin Severinson-Eklundh and Helge Huttenrauch and Anders Green}, year = {2003}, title = {Social and collaborative aspects of interaction with a service robot.}, journal = {Robotics and Autonomous Systems, Special Issue on Socially Interactive Robots}, volume = {42}, number = {3-4}, URL = {ftp://ftp.nada.kth.se/IPLab/TechReports/IPLab-208.pdf} } @InProceedings{Li06, author = {Shuyin Li and Britta Wrede and Gerhard Sagerer}, title = {A computational model of multi-modal grounding}, booktitle = {Proceedings of the ACL SIGdial Workshop on Discourse and Dialog, in conjunction with COLING/ACL 2006}, publisher = {ACL Press}, year = {2006}, pages = {153--160}, URL = {http://www.techfak.uni-bielefeld.de/ags/ai/publications/papers/Li2006-ACM.pdf} } @article{Stubbs07, author = {Kristen Stubbs and Pamela Hinds and David Wettergreen}, journal = {IEEE Intelligent Systems, Special Issue on Interacting with Autonomy}, title = {Autonomy and Common Ground in Human-Robot Interaction: {A} Field Study}, year = {2007}, month = {March--April}, volume = {22}, number = {2}, pages = {42--50}, URL = {http://www.cs.cmu.edu/~kristen/papers/IS2007.pdf} } @inproceedings{Stubbs06a, title = {Challenges to Grounding in Human-Robot Interaction: {S}ources of Errors and Miscommunications in Remote Exploration Robotics}, author = {Kristen Stubbs and Pamela Hinds and David Wettergreen}, booktitle = {Proceedings of the First International Conference on Human-Robot Interaction}, year = {2006}, publisher = {ACM}, note = {Awarded Best Poster.}, URL = {http://www.cs.cmu.edu/~kristen/papers/HRI2006.pdf} } @techreport{Stubbs06c, author = {Kristen Stubbs and Pamela Hinds and David Wettergreen}, title = {Challenges to Grounding in Human-Robot Collaboration: {E}rrors and Miscommunications in Remote Exploration Robotics}, institution = { Carnegie Mellon University }, year = {2006}, month = {July}, number = {CMU-RI-TR-06-32}, URL = {http://www.ri.cmu.edu/pub_files/pub4/stubbs_kristen_2006_1/stubbs_kristen_2006_1.pdf} }